Position Summary: The Firm Administrator will be responsible for overseeing the day-to-day administrative functions of the law firm. This leadership role ensures smooth operations, enhances efficiency, and supports the firm's attorneys and staff. The Firm Administrator will handle operational, human resources, and IT management tasks while also ensuring compliance with legal regulations and industry standards. The ideal candidate will have strong organizational, communication, and leadership skills, with experience in legal or professional services management.
Key Responsibilities:
- Operations Management:
Oversee the daily operations of the law firm to ensure efficiency and effectiveness.
Develop, implement, and manage firm policies, procedures, and practices.
Coordinate office space, supplies, and equipment needs.
Manage scheduling, office calendars, and general administrative support.
Human Resources:
Manage the recruitment, hiring, and onboarding process for new staff and attorneys.
Oversee employee benefits, payroll, and compensation programs.
Serve as the primary point of contact for HR-related issues, including employee relations, conflict resolution, and performance management.
Develop and enforce personnel policies and procedures.
Ensure compliance with employment laws and regulations.
IT and Systems Management:
Oversee the firm’s IT infrastructure, ensuring all systems are functioning effectively.
Work with IT vendors to ensure security, software updates, and support.
Ensure the firm utilizes appropriate legal technology, case management software, and document management systems.
Train staff on software systems and new technological tools.
Compliance and Risk Management:
Ensure the firm’s operations comply with legal and regulatory requirements.
Stay current on industry standards and best practices.
Implement and monitor security protocols for confidential client and firm data.
Handle risk management strategies and assist in resolving claims or disputes.
General Administrative Support:
Provide administrative support to attorneys and management team as needed.
Manage internal and external communications, including correspondence, meetings, and reports.
Assist with firm marketing efforts, including events, social media, and website updates.
Qualifications:
- Bachelor’s degree in Business Administration, Management, Human Resources, or a related field (MBA or Master’s degree preferred).
- Minimum of 10 years of experience in law firm administration, legal operations, or similar role.
- Strong knowledge of law firm operations, legal technology, and compliance requirements.
- Proven leadership skills with the ability to manage and motivate a team.
- Demonstrated depth of experience in organizational development, change management, employee relations, talent acquisition and succession planning, policy development and HR operations/compliance experience.
- Excellent organizational, time-management, and problem-solving abilities.
- Strong communication skills, both written and verbal, ability to effectively interact with all levels of employees.
- Proficiency with office software (Microsoft Office Suite, Google Workspace, etc.), legal management software, and financial systems.
- Ability to handle confidential information with discretion and integrity.
- SHRM Certification preferred.
Work Environment:
- This position is based in the firm’s office.
Occasional travel may be required for training or firm-related events.
Compensation:
Competitive salary based on experience.
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