The Office Manager is responsible for managing the business functions and the overall operations of the Nashville office under the supervision of the Director of Office Administration and with general guidance and direction from the Director of Administration. Will work closely with the firm's administrative departments for consistency on the one firm focus and in firm-wide administrative policies and practices, while identifying and resolving issues that may arise in the office.
Key Responsibilities:
· Handles all local facilities matters to ensure smooth operations of premises and IT support.
· Acts as liaison and coordinates building issues with local landlord.
· Oversee inventories for the office including routine supplies and special orders.
· Leads office efforts with respect to emergency preparedness, business continuity and contingency planning.
· Establishes and maintains appropriate vendor relationships.
· Provides onsite management during any office renovation or expansion.
· Oversee events hosted by the Nashville office for firm attorneys or clients, which could include after-hours or weekend events.
· Submit or approve invoices for payment as necessary.
· Works closely with appropriate departments to manage the employment lifecycle of staff, including hiring, orientation, and departures.
· Work with and oversee services provided by Forrest including providing feedback on service offerings and actively monitoring and providing approval for any overtime hours worked by Forrest employees.
· Works with appropriate teams to coordinate employee-related events such as staff appreciation events, holiday party, client events, etc.
· Manages ad hoc projects as assigned by various departments.
Requirements
· Bachelor's Degree or the equivalent in Business, Finance or a related discipline plus 5-10 years of directly related experience.
· At least 3-5 of those years should be in administrative management in a law office of more than 15 lawyers (preferably a branch office of a large law firm). Effective leadership, team building, and management skills.
· Excellent written and verbal communication skills: ability to deliver clear, concise and appropriate messages to a variety of audiences Experience working in a fast-paced, high-pressure environment.
· Demonstrated ability to manage or solve complex problems, establish priorities, work independently, take initiative and organize work.
· Strong conflict resolution skills and the ability to facilitate change.
· Strong organizational and interpersonal skills, including the ability to successfully manage multiple projects simultaneously.
· Team player that possesses the ability to partner effectively with other administrative areas to accomplish the firm’s goals.
· Ability to model and create an environment conducive to the values of collegiality and teamwork
· Ability to take a leadership position in the office to support and encourage integration with other offices and alignment with the one firm mindset.
· Strong Microsoft Office Suite skills
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