Antonini & Cohen Immigration Law Group is a rapidly growing, boutique firm committed to delivering exceptional client service and innovative immigration solutions. We pride ourselves on a collaborative culture, strategic growth plans, and a strong financial foundation. We’re seeking a seasoned, in-person Chief Operating Officer to partner with our Owners to drive operational excellence, empower our teams, and help scale the firm to new heights. The COO keeps the Firm’s needs in the forefront and works closely with the Owners and rest of the executive team on strategy, planning, leadership, culture, revenue generation and margins, policy, problem-solving, and decision-making. The Firm COO manages the operations and business functions of the Firm. This position has broad discretion and authority to manage processes throughout the business and is a key position of trust within Firm leadership. You will receive transition from the current virtual COO. A great opportunity to step into a C-Suite role within a supportive environment!
Responsibilities
- Partner with Owners to develop and execute the annual business plan, budget, and strategic calendar
- Lead firm-wide project management initiatives and quarterly goal setting
- Facilitate monthly staff and attorney meetings; drive mission, vision, and values communication
- Leads the office as a whole; supervises Office Manager, Managing Attorney (limited to administrative needs), Marketing Department, Intake/Sales Department, Accounting Department, Paralegal Supervisor, Supervising Legal Assistant
- Oversee Office Manager execution of HR policies, compensation plans, performance evaluations, and employee relations
- Supervise recruiting, onboarding, and ongoing training for attorneys and non-attorney staff
- Ensure every role has a clear job description, KPIs, and documented processes
- Design, document, and continuously improve firm-wide policies, procedures, checklists, and templates
- Conduct audits and spot-checks to ensure compliance and process efficiency
- Collaborate with the Managing Attorney on workflow design, case-management benchmarks, and SKU development
- Monitor matter-flow pipelines to optimize throughput, profitability, and client experience
- Supervise accounting and finance functions and staff, including billing, collections, trust account management, and payroll
- Implement and track against annual budgets, forecast revenue, and analyze financial reports in collaboration with fractional CFO
- Approve operational expenses and maintain financial controls
- Manage vendor relationships and emergency-preparedness plans
- Oversee IT strategy and system upgrades to ensure optimal technology use
- Guide Marketing and Intake/Sales teams to execute ROI-driven campaigns and lead-conversion strategies in coordination with fractional CMO
- Track and review lead-generation metrics, conversion rates, and sales process
Qualifications
- Bachelor’s degree in Business, Management, Accounting (or equivalent experience)
- 8+ years of senior operations or COO/Director-level experience in a professional services environment;law firm experience strongly preferred
- Proven track record in budgeting, financial management, and human resources leadership
- Exceptional project management skills; ability to lead complex, cross-functional initiatives
- Highly tech-savvy with experience implementing and optimizing practice management and productivity software
- Strong analytical mindset with expertise in KPI development and process improvement
- Outstanding communication and interpersonal skills, with a collaborative, solution-oriented approach
- Bilingual (English/Spanish) at an advanced professional level preferred
Structure:
This is an in-office position daily in our office in Northeast Atlanta, with core hours Monday-Friday from 9:00am-5:00pm.
Reporting Relationship: Reports to the Firm Managing Owner
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