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Internal Customer Service Reimagined
Internal Customer Service Reimagined
Many organizations work relentlessly to achieve the secret to Amazon’s success — obsessive focus on the customer. However, imagine the impact if a firm obsessed equally about serving its employees — from attorneys to support staff? Because this focus is seldom on equal footing in most organizations, how can we ensure each employee gets the services they need, such as regular manager feedback and IT and HR assistance? Excellent internal customer service is key to improving your firm’s culture, morale, productivity, employee retention and ultimately profitability.

(Date of webinar: 7/13/2022 at 2:00pm CT)
Discounted member price: 39.00
99.00
You could save: 60.6%

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