Summit Series 4 Episode 2: Dr. Mark Goulston One of the most damaging forces impacting law firm performance is an undercurrent of unhealthy human interactions that can poison the workplace. This is especially amplified in the legal profession which, by its very nature, is high stress and features battles between emotionally charged parties. It is a virtual breeding ground for destructive interpersonal conflict. Based on the best-selling book Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life, Dr. Mark Goulston addresses the causes of, and solutions for, this productivity draining behavior. During this insightful and highly engaging 60-minute program, Dr. Goulston provides practical tools and tips that can be used immediately to deal with the most difficult people at work and in life. Objectives: Identify ways to recognize who will drive you crazy Understand how and why they trigger you Learn powerful and simple approaches to counteract their negative influences (Date of webinar: 11/8/2019) Discounted member price: 0.00 Your price: 19.00 You could save: 100.0% Quantity: Proceed to Checkout Knowledge is an investment in yourself, thank you for learning with us!