ALA Logo

eLearn Item Detail

Sign In
Terminating Toxicity: Strategies for Leaders to...
Terminating Toxicity: Strategies for Leaders to...
Full Title: Terminating Toxicity: Strategies for Leaders to Effectively Deal with Employee Attitude Issues

Working with other people is never easy. When toxic behavior is not addressed properly, team members become resentful, they lose respect for their leadership, and they may develop their own toxic behaviors. No one wants a difficult or toxic employee on their team, however it's something everyone needs to be prepared to address should it arise. Challenging employees can try patience and drain a lot of time and energy.

To turn things around takes skillful management and patience. How you and your team effectively deal with toxicity can mean the difference between having a negative, drama-filled workplace, and an engaged, collaborative, and productive organization.

Learn successful strategies and tips for building a positive, productive workplace by knowing WHAT to focus on to move these interactions forward, HOW to effectively respond, and WAYS to manage the impact of their behavior. Identify challenges associated with managing difficult employees, control your own feelings effectively, and create a positive work environment so that you can End frustration, and Act rather than re-act, to ensure a respectful, effective, and collaborate team.

Key Messages:
Toxic cultures decrease the ability to problem-solve, effectively communicate, and collaborate, and increases the risk of mental health issues, absenteeism, and further difficult behaviors such as back-stabbing, finger-pointing, and gossiping. An organization can be considered toxic if it is ineffective as well as destructive to its employees.

Negative attitudes and difficult behaviors are contagious and can create a toxic workplace culture. Toxic workplaces breed toxic employees and toxic employees breed a toxic workplace. Leaders who can appropriately manage any toxic and difficult behaviors will create an environment where they can effectively collaborate and thrive during challenge, and those organizations that simply try to ignore toxic behaviors will struggle to be productive, service their customers, and be competitive.

Objectives:

After completing this session, participants should be able to:
  • Recognize the signs of typical toxic behaviors and discover how to move those conversations forward.
  • Identify and control the impact of toxic behaviors so that you can keep the situation from escalating further.
  • Utilize a Model for conversations to address difficult Attitudes Know how to act, not react, in resolving toxic situations so that you can lead with more confidence, feel less stress, and gain more success in working and interacting with your team.

(Date of webinar: 7/26/2023 at 2:00pm CT)
Discounted member price: 39.00
99.00
You could save: 60.6%

Members need to login to receive discount pricing.
Knowledge is an investment in yourself, thank you for learning with us!

Join the ALA Recertification Program Now

Learn More